Academic Experience

2005-present Georgia College & State University, Associate Dean, College of Business

2008-2010 Georgia College & State University, Interim Dean, College of Business

2007 Georgia College & State University, Associate Dean and Professor, MIS

2002-2007 Georgia College & State University, Associate Professor, MIS

Member, graduate faculty, 2002-present

1996-2002 Miami University, Associate Professor, MIS; graduate faculty member

1990-1995 Miami University, Assistant Professor, MIS; graduate faculty member

1987-1990 The University of Georgia, Athens, Georgia, Graduate Teaching Assistant

Ph.D. The University of Georgia, 1992

Major: Management Information Systems; Minor: Computer Science

Dissertation: "The Relationship Between Support Staff Characteristics and the Implementation of Executive ISs" Dissertation Chair: Hugh Watson

University-wide Graduate School Assistantship, competitive award 1988-89, 1989-90

Graduate School Assistantship for outstanding performance in research 1988, 1989

Research Assistantship, College of Business 1988-89, 1989-90

Graduate Teaching Assistantship, College of Business 1987-88, 1988-89, 1989-90

MBA The University of South Florida, Tampa, Florida, 1974, Major: Management

BA The University of South Florida, Tampa, Florida, 1972, Major: Management

Co-operative Education, NASA headquarters, Washington, D.C. (1971)

Honorary Societies

Beta Gamma Sigma

Sigma Iota Epsilon

Courses Taught

Introduction to Computers in Business (CBIS 2215)

Information Systems Application Development - Analysis & Design (CBIS 4211)

Object-oriented Language – Visual Basic.NET (CBIS 4222)

Microcomputer Applications in Business (MMIS 6292)

Graduate-level Systems Integration (MMIS 6393)

Electronic commerce and commercial use of the World Wide Web

Systems Design - development project course for graduating MIS majors

Introduction to Information Systems - graduate and undergraduate

Database Management

Advanced Microcomputers

Management of Information Technology - technology for competitive advantage

Professional Experience

1982-1986 Harris Corporation, Melbourne, Florida, National Account Representative

1979-1982 Cappy's, Tampa, Florida, General Manager

1974-1979 Armour Foods, Miami, Florida, Sales Representative

Publications

During the dot-com boom my research focused on electronic commerce, especially relating to electronic trading partner relationships. Previous journal articles demonstrated a coherent research program that examined how Fortune 500 firms used their public Web sites to communicate with trading partners, especially minority and women-owned firms. The 2004 Mid-American Journal of Business article was a multi-industry examination of transactional corporate Web sites. The 2000 Journal of Electronic Commerce Research article was one of the first to systematically classify the content of large-firm, public Web sites. The 2005 JITIM article and the 2002 article in the Journal of Computer Information System are unique in that they look specifically at how these large firms use their public Web sites as a component of their supplier diversity programs. Very few studies to date have examined the impact of the Web on supply chain relationships, or have combined the topics of Web-based supplier communications and supplier diversity initiatives. By concentrating on Web-based supply chain impacts and on Web-enabled supplier diversity initiatives my current research efforts are examining critical areas that, so far, have received scant attention by academics.

My publications include two other research streams: application-specific studies (i.e., e-government, customer relationship management systems, executive information systems, and end-user computing), and studies of the IS job market (e.g., offshore outsourcing, certification, and skill requirements for IS graduates). These research efforts have been reported to both an academic and a practitioner audience. For example, the Borths and Young (2000) paper was one of the earliest papers to examine and report on the future of electronic billing to an executive audience.

I have co-authored papers with seven different faculty members and eight graduate students in the business school at Georgia College.

Articles - Refereed Journals

Goette, T., H. Woodard, and D. Young (2008). “The Link Among Strategic Planning, Curriculum Management, and Assurance of Learning: One School’s Experiences.” Communications of the International Information Management Association, 8 (2), 31-44. (Co-authored with two other faculty members)

Holland, R., D. Young, and R. Bialac (2007). “An Alternative Technique for Teaching Project Management Charting.” International Business Schools Computing Quarterly, 13 (1), 26-37. Initial submission September 2005; Revise and resubmit 12/12/05, accepted 4/13/06. (Co-authored with two other faculty members)

Bundrick, M., T., Goette, S. Humphries, and D. Young (2006). “An Examination of Web Site Accessibility Issues.” Communications of the International Information Management Association 6 (2), 9-18. (Co-authored with student and two faculty).

Young, D. (2005). “Best Practices and Web Practices: Comparing Corporate Supplier Diversity Programs with Web-based Minority Supplier Content.” Journal of International Technology and Information Management 14 (1), 41-51.

White, J., T. Goette, and D. Young (2005). “Measuring the Accessibility of the U.S. State Government Web Sites.” Communications of the International Information Management Association 5 (1), 31-40. (Co-authored with student)

Cox, S., T. Goette, and D. Young (2005). “Workplace Surveillance and Employee Privacy: Implementing an Effective Computer Use Policy.” Communications of the International Information Management Association 5 (2), 57-65. (Co-authored with student)

Holland, R., D. Young, W. Hamilton (2005). “Making Resource Reallocation a SNAPP.” OR Insight 18 (3), 4-14. (Co-authored with a faculty member)

Young, D. and J. Dyer (2004). "The Routinization of Web-based Supplier Diversity Initiatives." Academy of Information and Management Sciences Journal 7 (2), 83-104. (Co-authored with student)

Ulshafer, K., D. Young, and S. Hendry (2004). “A CIO’s View of ERP Planning at a College.” Communications of the International Information Management Association 4 (3), 71-83. (Co-authored with student)

Goings, D. and D. Young (2004). “Executive Perceptions of the Key Factors in the Adoption of e-Business.” Communications of the International Information Management Association 4 (3), 57-69.

Agarwal, N., D. Young, and R. Bialac (2004). “Will Offshore Outsourcing of IT Jobs Affect IS Curriculums?” International Business School Computing Association Journal 12 (1), 1-13, winter. (Co-authored with student)

Young, D. and J. Benamati (2004). "A Cross-Industry Analysis of Large Firm Transactional Public Web Sites." The Mid-American Journal of Business 19 (1), 37-46.

Goings, D, D. Young, and S. Hendry (2003). “Critical Factors in the Delivery of e-Government Services: Perceptions of Technology Executives.” Communications of the International Information Management Association 3 (3), 1-14.

Chang, J., D. Yen, D. Young, and C. Ku (2002). "Critical Issues in CRM Adoption and Implementation." International Journal of Services Technology and Management 3 (3), 311-324. (Co-authored with student)

Young, D. (2002). "Categorizing Corporate Web-based, Supplier Diversity Initiatives." Journal of Computer Information Systems, 42 (2), Winter, 57-68.

Young, D. and J. Benamati (2002). "Lessons From Current Adopters of Transactional Web Sites." Information Strategy: The Executives Journal, 18 (2), Winter, 36-41.

Young, D. (2001). "Public Web Sites as a Component of Corporate Supplier Communication." Information Strategy: The Executive's Journal, 17 (3) Spring, 18-28.

Young, D. and J. Benamati (2000). "Differences in Public Web Sites: The Current State of Large U.S. Firms." Journal of Electronic Commerce Research, 1 (3), August. http://www.csulb.edu/web/journals/jecr/p_i.htm

Young, D., H. Carr, and R. Rainer (2000). "Strategic Benefits from a Mature Innovation." The Mid-American Journal of Business, special supply chain issue, 15 (2), pp. 43-52.

Borths, R. and D. Young (2000). "E-Billing, Today and Beyond." Information Strategy: The Executive's Journal, 16 (2), winter. (Co-authored with student)

Young, D., H. Carr, and R. Rainer (1999). "Strategic Implications of Electronic Linkages." Information Systems Management, 16 (1), winter.

Young, D. and S. Lee (1997). "Corporate Hiring Criteria for IS Graduates." Information Systems Management, 14 (1), winter.

Young, D. and S. Lee (1996). "The Relative Importance of Technical and Interpersonal Skills for New Information Systems Personnel." The Journal of Computer Information Systems, 36 (4), summer.

Young, D. and H. Watson (1995). "Determinates of Executive Information System Acceptance." Information and Management, (29).

Rajkumar, T. and D. Young (1994). "Incorporating Reasoning by Analogy as a DSS Tool." Mid-American Journal of Business 9 (1), spring, 41-47.

Dawley, D. and D. Young (1994). "A Planning Model for Strategic Information Systems Applications." International Business Schools Computing Quarterly 5 (3), winter, 9-14.

Carr, H., R. Rainer, and D. Young (1993). "The State of Information Center Services." Information Systems Management 10 (1), winter, 54-58.

Carr, H., D. Young, and R. Rainer (1990). "MIS's Role in Determining Information Center Services." Journal of Information Systems Management 7 (2), spring, 33-40.

Reprinted as:

Carr, H., R. Rainer, and D. Young (1993). "A Study of EUC Support Department Services." Handbook of End-User Computing Management, Auerbach Publications, Boston. (Monograph)

Watson, H., D. Young, S. Miranda, B. Robichaux, and R. Seerley (1990). "Requisite Skills for New MIS Hires." DATABASE 21 (1), spring, 20-29.

Book Chapters

Young, D. (2005). “A Framework for Addressing Minority Suppliers as an e-Business Strategy.” Chapter in: Strategies for Generating e-Business Returns on Investment, Idea Group Publishing, Namchul Shin, Editor, Chapter 7, 143-162.

Young, D. (2002). “Categorizing the Supplier Content of Public Web Sites” in Strategies for eCommerce Success, Bijan Fazlollahi, editor, IRM Press, Chapter 17, 261-270.

Reprint of:

Young, D. (2001). "Categorizing the Supplier Content of Public Web Sites." 2001 IRMA Conference, Toronto, Ontario, Canada, May 20-23, 2001. (See proceedings listing below)

Refereed Proceedings

Bundrick, M., D. Young, and R. Bialac (2005). “Enhancing Accessibility Awareness Among IS Graduates.” 33^nd Annual Conference of the International Business School Computing Association, Savannah, Ga., July 24-27, 2005. (Co-authored with student)

Goings, D., D. Young, and C. Goings (2005). “Citizens Perspectives for e-Government Planning.” 33^nd Annual Conference of the International Business School Computing Association, Savannah, Ga., July 24-27, 2005.

Holland, R. and D. Young (2005). “Reallocating Resources in Systems Development Projects.” Southern Association of Information Systems, 8th Annual Conference, Savannah, Georgia, February 25-26, 2005. (co-author with another faculty member)

Meredith-Pogue, P. and D. Young (2005). “Characteristics of a Troubled Development Project: The Defense Travel System.” Southern Association of Information Systems, 8th Annual Conference, Savannah, Georgia, February 25-26, 2005. (Co-author with student)

Young, D., J. Peavey, S. Harrington, and R. Bialac (2004). “The Importance of IT Certification in a Shrinking Job Market.” 32^nd Annual Conference of the International Business School Computing Association, Pittsburgh, Pa., July 11-14, 2004. (Co-authored with student)

Young, D. (2004). “A Comparison of Supplier Diversity Programs and Web-based Minority Supplier Content.” Southern Association of Information Systems, 7th Annual Conference, Savannah, Georgia, February 27-28, 2004.

Young, D., N. Agarwal, R. Bialac (2003). “The Impact of Offshore and Near-shore Outsourcing on the U.S. IT Market.” International Business School Computing Association, 31^st Annual Conference, Daytona Beach, Florida, July 13-16, 2003. (Co-authored with student)

Young, D. (2003). “A Measure of the Routinization of Web-based Trading Partner Links.” Southern Association of Information Systems, 6th Annual Conference, Savannah, Georgia, March 7-8, 2003.

Young, D., D. Yen, and L. Smith (2002). “Six Critical Aspects of CRM Implementation.” Internet and e-business track of the 2002 Western Decision Sciences Institute 31^st annual meeting, April 2-6, 2002, Las Vegas, Nevada.

Young, D. (2001). "Categorizing the Supplier Content of Public Web Sites." Electronic Commerce Technologies Management Track of the 2001 Information Resources Management Association International Conference, Toronto, Ontario, Canada, May 20-23, 2001. Reprint as a book chapter (see above).

Young, D. (2001). "Measuring the Routinization of Web-based Supplier Diversity Initiatives." Electronic Commerce Technologies Management Track of the 2001 Information Resources Management Association International Conference, Toronto, Ontario, Canada, May 20-23, 2001.

Young, D. and D. Dawley (1999). "Responding to the Growth in Undergraduate IS Majors." Proceedings of the 27^th Annual Conference of the International Business Schools Computing Association, Atlanta, Georgia, July 18-21, 1999.

Young, D. (1999). "Using Public Web Sites to Communicate with Suppliers." Electronic Commerce Track of the 1999 Information Resources Management Association International Conference, Hershey, Pennsylvania, May 16-19, 1999.

Dawley, D. and D. Young (1998). "A Capstone Course for MIS Majors." Proceedings of the 26th Annual Conference of the International Business Schools Computing Association, Denver, Colorado, July 9-11, 1998.

Young, D., H. Carr, and R. Rainer (1996). "Trading Partner Relationships and EDI." Proceedings of the Midwest Decision Sciences Institute, Indiana University, South Bend, Indiana, April 19-21, 1996.

Young, D. and S. Lee (1995). "Recruiters' Views About Skills for Entry-Level IS Employees." Proceedings of the Twenty-Third Annual Conference of the International Business Schools Computing Association (IBSCA), Kalamazoo, Michigan, July 23-26, 1995. Outstanding Paper Award

Dawley, D. and D. Young (1993). "A Planning Model for Strategic Information Systems Applications." Proceedings of the Twenty-First Annual Conference of the International Business Schools Computing Association, Denver, Colorado, July 25-28, 1993. Outstanding Paper Award

Newsletters (Editor Reviewed)

Young, D. (2001). “Supplier Diversity Content on Corporate Web Sites.” www.div2000.com, K. Clark, ed. http://www.div2000.com/news/november2001/diversity-div2000.htm

Watson, H. and D. Young (1992). "The EIS Support Staff: Part I and II." EIS and Information Delivery Systems Report 5 (9), 2-8.

Presentations (without a refereed paper)

Young, D. (2004). “e-Government Overview: Agency Web Site Content and Municipal Telecommunication Services.” Technology Alliance of Baldwin, April 21.

Young, D. (2003). “Baldwin County e-Government Survey.” Baldwin County Production Managers Meeting, Vought Aircraft Industries, Milledgeville, April 25.

Young, D. (2001). "MIS Majors Senior Exit Surveys, Self-Reported Salary Data." Association of Information Technology Professionals, Student Chapter, Miami University, March 21.

Young, D. (1998). "The MIS Program at Miami University." R.T. Farmer School of Business – Business Information Systems Advisory Council, November 13.

Dawley, D., S. Lee, D. Yen, and D. Young (1995). Panel Discussion: "MIS Program for the Year 2000." Twenty-Third Annual Conference of the International Business Schools Computing Association, Kalamazoo, Michigan, July 23-26, 1995.

Young, D. (1995). "Recruiters' Views About The Skills For Entry-level Information Systems Employees." DSC and MIS Department Seminar on Teaching and Research, April 11.

Young, D. and J. Petscheck (1994). Panel Discussion: "Encouraging Inquiry and Writing in Technical Courses." Sixth Annual Lilly Conference on College Teaching - West, the University of California Conference Center, Lake Arrowhead, California, March 4.

Young, D. (1994). "Strategic Implications of Electronic Data Interchange." DSC and MIS Department Seminar on Teaching and Research, February 8.

Madison, B. and D. Young (1993). "Developing Effective Student Communications Skills: Questioning, Listening, and Responding." School of Business Teaching Effectiveness Seminar, September 15.

Reports to Respondents

Young, D. and S. Lee (1995). "Report to Respondents of a Survey of IS Hiring Criteria." Miami University, Department of Decision Sciences and MIS.

This paper was mailed to the recruiters who participated in the survey, described in Young, D. and S. Lee (1996).

Young, D. and H. Watson (1991). "Executive Information Systems Survey: A Summary of Findings." The University of Georgia, Department of Management, Working Paper.

This paper was mailed to the eighty organizations that participated in the study, reported in Young and Watson (1995).

Academic Service

AACSB Meetings – Accreditation Activities

2005 Associate Deans Conference, December 4-6, Atlanta, Georgia

2006 Continuous Improvement Conference, September 17-19, Minneapolis, Minnesota

2008 New Deans Seminar, June 22-25, Denver, Colorado

2008 SBAA Summer Workshop, July 13-15, Roanoke, Virginia

Editorial Boards

The Journal of Organizational and End User Computing

Mid-American Journal of Business

Editorial Review

The Journal of Organizational and End User Computing

Journal of Strategic e-Commerce

Information Resources Management Journal

Mid-American Journal of Business

International Journal of Electronic Business

Journal of Electronic Commerce Research

Decision Support Systems & Electronic Commerce

Computer Standards & Interfaces

Data Base

MIS Quarterly

Omega Journal

Associations

Academy of Information and Management Sciences, 2004-2005

Association for Information Systems (AIS), 2003-2005

Offices : Director, Southern Association for Information Systems (2003-2005)

Academic Meetings - Reviewer

Southern Association of Information Systems (SAIS): 2005, 2004, 2003

International Information Management Association (IIMA): 2005

IRMA Conference: 2005, 2002, 2001 (e-commerce track), 1999, 1996

Decision Sciences Institute (DSI) National Conference, MIS Track: 2001, 2000, 1999, 1998, 1995, 1993 (management of technology & innovation track)

Southeast DSI Conference: 2005, 2004

Western DSI Conference, Internet & e-business track: 2001-2006

Northeast DSI Conference: 2003, 2002

International Association for Computer Information Systems: 1998, 1997

Midwest DSI Conference, MIS track: 1996, 1995

International Conference on e-Business, Beijing, China: 2002

International Business School Computing Association: 1995

Small Business Development Conference, Miami University: 1993 (computer track)

Academic Meetings - Attended

2005 Southern Association for Information Systems (SAIS), Savannah, Georgia, February 25-26

Session Chair, Session 1B – Development Projects

2004 Southern Association for IS (SAIS), Savannah, Georgia, February 27-28

Session Chair, Session 1A – Pedagogy Issues

2003 Southern Association for IS (SAIS), Savannah, Georgia, March 7-8

Session Chair, Session 2.3 Research Issues and Methods
Session Chair, Session 6.4 Education Discussion Topics

2001 IRMA Conference, Toronto, Ontario, Canada, May 20-23

1999 IRMA Conference, Hershey, Pennsylvania, May 16-19

Session Chair, Electronic Commerce Session

1997 International Conference on IS (ICIS), Atlanta, Ga., December 14-17

1996 Midwest DSI Conference, South Bend, Indiana, April 19-21

1995 International Business School Computing Ass’n., Kalamazoo, Mi.

Session Chair

1994 Lilly West Conference, Lake Arrowhead, California, March 4

1994 Ohio MIS Faculty Conference, Sinclair Community College, Dayton, Ohio, Jan. 8

1993 Lilly Conference on College Teaching, Oxford, Ohio, November 12-14

1991 Ohio MIS Faculty Conference, Ashland University, January 5

1989 International Conference on Information Systems, Boston, Mass., December 3-6

1989 DSI, Doctoral Student Consortium, New Orleans, La., November 18-22

Textbook Reviews

Course Technologies South-Western Publishing McGraw-Hill/Irwin

John Wiley & Sons Que Education & Training Leyh Publishing

University-level Committees – Georgia College & State University

Georgia Educational Mentorship Program (GEM) Admission Committee, 2006–present

ICAPP Liaison Officer, 2006-present

ICAPP ILO Meeting, August 18, 2006, Macon State College, Macon, Georgia

Classroom Utilization Committee, 2009

Faculty Awards Committee, 2003

Campus Master Plan Steering Committee, 2004-2005

Search Committee, Associate V.P. for Academic Affairs, 2005

Screening Committee, Chief Information Officer, 2006

Strategic Focusing Advisory Committee, 2005, 2006

Chair, Academic Programs Distinction Workgroup

Divisional Committees – Georgia College & State University

Chair, Strategic Management Committee – 2006-present

AACSB Internal Audit Committee - 2003, 2004

Faculty Development Committee – 2004, 2005

Undergraduate Curriculum Committee – 2004, 2005

Public Service Activities – Georgia College & State University

Baldwin/Milledgeville Wireless Initiative, 2006

Grant proposal to Georgia Technology Authority
Participate in Knight Foundation meetings

Technology Alliance of Baldwin

Coordinator, 2002-2005
Maintained Web site & Arranged for speakers at monthly meetings

Jones County National League

Baseball coach, 2003 – 2008

Miami University, 1990 – 2002

Course Coordinator - MIS 235, Miami University - business information systems course taken by all business majors. This course was taken by 1000-1200 students each year and was taught using classroom and lab sessions. I supervised the senior instructors who taught the classroom sessions, hired graduate students who conducted the computing labs, insured that course content met department and business school requirements, and directed operation of the course, including the departmental/common final exam.

University-level Committee and Program Service – Miami University

Executive Committee, Master of Technical & Scientific Communication, English Dept.

Summer Freshman Advising Program

Divisional Committees & Project Teams – Miami University

Armstrong Endowed Chair Search Faculty Development

Undergraduate Studies External Relations

Undergraduate Curriculum Development Teaching Effectiveness

Inclusiveness/Diversity Teaching Evaluation

Graduate Studies MBA Admissions

MBA Governance/Operations Focus Sequence

Teaching Portfolio Teaching Effectiveness Supply Chain Management

MBA Review and MBA Core Review

Departmental Committees – Miami University

Advisor, MIS Majors Teaching Evaluation Committee

Major/Minor Coordinating Committee Curriculum Committee

Governance Review Committee

Liaison – University Committee for the Enhancement of Learning and Teaching

Graduate School Service – Miami University

Graduate Faculty Status: Level A 1993; reappointed 1998

Masters Theses Completed: Committee Chair - 5, committee member – 7

· Master's Theses Committee Member, Miami University Department of English, Master of Technical and Scientific Communication (MTSC):

Browne, Ann-Catherine (2002). Internship at MedPlus, Inc.

Guarino, Mark (1997). Internship at American Software, Atlanta, Georgia.

Bloch, Janel (1996). Internship at The Oxford Associates, Oxford, Ohio.

Botsford, Kaylene (1995). "An Internship at the Ohio Casualty Group of Insurance Companies."

Demaree, Dan (1994). "Report on a Technical Communications Internship at Connelly Communications, Inc."

Needham, Russ (1992). "Developing Minimal Manuals for a Team of Users: An Internship at Miller Brewing."

· Miami University School of Business, MBA Focus Paper Committee Chair (5):

Temcharoen, Pawaree (1995). "Cedel: The Global Clearing House" - Project Renaissance.

Chilkunda, Rajesh (1994). "Champion International Corporation" - Data Center Outsourcing, Hamilton, Ohio facility.

Fogelson, Alex (1994). "Feasibility of Integrating Fax Technology with an AS/400 - Southwest Ohio Steel."

Liles, David (1994). "A Report on Disaster Contingency Planning at Cedel, S.A., Luxembourg."

Schildmeyer, Jerry (1994). "The Value of Executive Information Systems in International Securities Clearing."

Committee Member: Glover, Mark. (1994). "A Pricing Model for Tyvek at DuPont."

Grants and Awards

Research Grants – Miami University

School of Business Faculty Research Grant: 2001, 2000, 1999

Departmental Research Grant: 1995, 1994, 1993

University Assigned Research Leave, fall 1999

Teaching Grants – Miami University

AT&T Education Alliance (team member) 1999

Committee for the Improvement of Instruction (team member) 1994

Alumni Teaching Scholars Program 1993-1994

Recognition of Teaching – Miami University

Kappa Kappa Gamma Phi Delta Theta Alpha Delta Pi

Named in a Miami University College of Arts & Science post-graduation survey by one or more students as "a professor who contributed most significantly to their educational development"

Curriculum Vitae-Young-2009.doc; updated 3/23/09